SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Oh My God fashion (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://ohmygodfashion.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Great kit!
It came quickly, the store quickly sent the goods))
After washing, the color does not shed.
The print is very bright. The seams are even, there are no extra threads, there is no smell. Pajamas excellent, # Recommend
I took M, I myself Wear S. Pants sat straight in size, but I wanted an oversize, so if you want an oversize, then take two sizes larger. Plus my hips are big, so) T-shirt is high, soft :)
Pajamas just a bomb, everything came perfectly, the color is beautiful, the delivery is very fast and free) I'm happy with the purchase
Pajamas are very good. Recommend.
Very cool suit, the quality is excellent, came in 3 weeks! With the size guessed! I took a suit according to the description of sizes in the reviews! Very satisfied! At its size m took L
T-shirt fire, pants size 2XL for height 173 short and the material they do not have very pleasant, but you can live)
Excellent Home suit, light, very pleasant to the body. At its Russian m (176/66), took Xi. Free, for home use fire.
Wow!! Quality is super! Straight nice super thing!
The quality is excellent. I took the size S for height 158 for my daughter
The goods came in due form, took their M, too, but if you want more oversize, then take a larger size. T-shirt and pants synthetics but in general to the body is confortable. Have been delivery problems (long sent out, track number didn't tracking first time) but we will put it on the conditions of the pandemic
The seams are neat, the suit is excellent. My parameters are 84x66x91 height 166. Size C normally approached, if you need an oversize you need to take one two sizes larger, the length is not very short. T-shirt is soft, pants like fabric for sportswear.
Suit cool the only thing that synthetics strongly ordered for the House, at home there will be norms)) also what kind of piece put, thank you
Shipping is super fast! Ordered 11.11.2020 to the local post office arrived on 25.11.2020. Suit norms, I liked my daughter! It is necessary to take on the size more then sit perfectly. Thank you very much to the store!
Pajamas are good. On her s took M and all the time that she drove the parcel, worried that the suit would be small. In vain worried, approached the size in size, the length of the pants with an increase of 165 to the ankle. When ordering, consider that this is not an oversize, and if you need "more freely", take the maximum. If you do not need, then just (your size) + 1. The quality is quite footnote, some where the threads stick out, but not critical, you can cut. The material is sooo nice and light, despite the fact that synthetics. Ordered 11.11, sent 19.11, received 01.12. P. S. The store also put 2 some pieces as a gift. I do not fully understand how to use it, but it's nice :) Thnx Dear Seller
Super. I recommend the store and the store.
At its Xs-A, took M. Sits like S. You could have taken more for the house. T-shirt made of some soft and pleasant material, the pattern is not like usual printing, do not tear off. Let's see after washing. Pants are also synthetic, but light, the elastic is good. Delivery is very fast!