SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Oh My God fashion (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://ohmygodfashion.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
fit perfect, using for school
Fits great. Longer than expected but I’m just short
I got the size S for my waist 74cm. And it's a skirt genius, beautiful and elastic.
I use the m 38 normally and I measure 1,62 and it fits like a glove. It's elastic but the fabric looks good, not like others.
Beautiful!!
This super cucumber I asked for the M having many hips (104) and it's perfect for me. It's elastic and perfect material.
I am UK size 6-8 and it fits good, it could be a bit tighter but it overall is still very good. I am 5’2 and it’s perfect length, quite short so if you don’t like a short skirt don’t buy it :)
I’ve had so much trouble trying to finds skirt that was not too long and not too short and was comfy and this is my dream skirt. If your thinking about buying it do it! I got a medium and I’m a 25-26 waist and it fit perfectly! Wasn’t too tight or to big :)
Super cute!!! exactly as described and fit me perfectly! I will definitely buy from this store again!
Like the photo and good material, it stretches and is well sewn.
Really well-made, no loose threads or anything. Material is like a thick jersey, not see through at all. It is quite long (I’m 5’ 9 and it’s a bit longer than I’d normally wear) and I would prefer it tighter but it fits comfortably with lots of room and sits well regardless (UK 6). Shipping was also super fast, came in a week!
Very father Seve amazing and stretch the fabric I will buy again and it came fast
Really soft nice material couple loose threads but nothing bad
Skirt very very very flattering and comfortable and very very pleasant took size L וההיקפים mine are stomach 74 וטוסיק 100
Arrive in 10j!!