SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Oh My God fashion (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://ohmygodfashion.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Nice skirt. In this size, at a height of 175 with a belly below the knee, so it will be up to the middle of the calf approximately. Shipping fast. Thanks store
Skirt super! It's like I wanted to. At the waist 62 and hips 93 villages are excellent. Nothing smells, the seams are even, the fabric is pleasant, soft, the density is good. The color is also excellent. In short, satisfied)
I really liked the skirt, soft, warm, for autumn-winter the most it.
The skirt is wonderful. Not pricked. Covers his knees. I came very quickly.
Buy, you will not regret!) soft, warm, beautiful-the perfect skirt! True, I got a copy slightly defective, I think it's more of an exception to the rules
The skirt is very cool, it will go to 48 size, I have 48 size, the elastic band presses a little. I did not communicate with the store, but thank him very much for the fast delivery. I ordered 30.08.2020 received 11.09.2020. I advise the skirt to order only from this seller.
Order for pregnancy. Well stretches. Tight
Excellent knitted skirt. Medium-density knitwear, heavy, very pleasant to the body. On height 162 took the length to the knee 55 cm. On the volume of the hips 90 villages are great. I like knitted things very much. The store and I recommend it.
The skirt is cool, warm, the material is pleasant, not pricked. On the parameters 172, 86-67-94 the village is excellent. Shipping fast. Thank you very much store!
On height 164 cm and parameters 83-72-96 below the knees
Skirt super!
Thanks!!! Very cool skirt, pleasant to the touch, dense! The elastic band is tight, but does not press, very comfortable! Super! I recommend to everyone :) bought on the advice of a blogger and very happy! The store is very good and sociable!!!
The skirt is good, soft, dense, I think it will be warm! Skirt parameters from 32,5 cm, length 66,5 cm (took length 65 cm) color beautiful deep dark gray! You can safely order in different colors! But like any jersey, it's on an ideal figure
Excellent knitted skirt) the color is beautiful, stretches well, very soft) behind the cut
Hey! The skirt is awesome :) I absolutely love it. Also the skirt suits pregnant women! Stretchable and soft fabric. Ideal for winter :) Thank you dear store, I will buy again from you!
The skirt is good, dense. Threads do not stick out, there is no foreign smell. I ordered a length of 70 cm. The Russian size of 44 villages is excellent, it stretches well) so you can take)
Beautiful
Liked, the size matches